Benefits
· £19,000 per annum (Full-Time Equivalent)
· Bonus scheme
· Development and progression opportunities
· Access to the Leightons Learning Academy
· Staff Discount
The role
Leightons Opticians and Hearing Care are pleased to be able to offer a fantastic opportunity to join our wonderful team in Cirencester. If you have retail experience and wish to explore something new, this is the role for you. This role is a full time position that will include weekend working.
A bit about us…
Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons has grown to have 34 stores, all special and unique – 24 fully owned, 7 franchised, 2 co-owned and 1 business operating under its own name.
Primary roles and responsibilities
· To greet patients on arrival, make appointments, accurately collect and record patient information on OPTIX
· Carry out pre-screening assessment including retinal imaging and OCT examinations
· Assisting the Branch Manager in monitoring branch performance as well as actively developing and promoting performance improvement strategies
· Deal with all other ad-hoc tasks as directed, including assisting other members of the practice team
· Provide consultative advise to customers on frame and spectacle choices
· Accurately process customer contact lens orders and assist with the insertion, removal and care of contact lenses
· Promote products and services in branch to maximise selling opportunities including sunglasses, accessories and hearing care services/products
· Administrative tasks including but not restricted to; customer orders, processing NHS vouchers, record keeping, processing post and mail, banking, cashing up and taking payments.
Requirements
To be suitable for this role, you need to have strong customer service skills with an ability to go the extra mile. Experience working within retail, hospitality or a caregiving environment are advantageous but not required.